Sterling Insurance shortlisted for General Insurer of the Year at the British Insurance Awards 2013

Sterling Insurance Group are delighted to have once again been shortlisted for General Insurer of the Year at the British Insurance Awards 2013 in recognition of our commitment to delivering excellent client and customer service.

2012 saw Sterling Insurance invest heavily in a number of initiatives to drive the overall service provided to customers. The focus was on getting closer to our customers and clients, which involved a series of educational road shows, increased communication to clients and the expansion of our regional base.

As a result of these efforts, overall business volumes increased and responses from broker and employee surveys reflected that 83% of brokers and 95% of staff rated our claims and customer service as very good or excellent.

John Blundell, Managing Director at Sterling Insurance commented:

"To be nominated for such a prestigious award is a fantastic achievement. It's  testament to the dedication and hard work of our colleagues who ensure that we really do make service real for our customers and clients. General Insurer of the Year is a very competitive, category and as such, we are immensely  proud to be shortlisted."

 

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