Household Claims and Information

At Sterling we pride ourselves on the claims service we provide across our product range.  

Our stated aim is to deliver complete customer and client satisfaction and nowhere is this more important than with our claims handling. 

We only employ exceptional staff and our claims handling process is totally customer focused. Every customer is looked after by a helpful team and we are committed to providing a first-class claims service and make every effort to deal with claims promptly and fairly. 

How to make a claim

Claims Testimonials


We identify valid claims and pay them promptly and take tremendous pride in delivering a sympathetic and efficient claims service at all times. Our passion for excellence delivers outstanding customer experience and we receive many letters of thanks from satisfied customers.


Should be top?
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Sterling wins Insurer Fraud Prevention of the Year Award!

Sterling's claims team were delighted to win the Insurer...
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Sterling appoints new Regional Development Manager for London

Sterling Insurance today announces the appointment of Jon...
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