How to make a claim

If you purchased your policy through a broker or insurance adviser they will be able to guide you through the claims process. If this is not possible or you would like to speak to one of our claims managers directly, please call our UK based claims team on:


Should you need the services of a contractor in an emergency situation, our 24 hour Emergency Helpline is there to assist you. Please refer to your policy booklet for the relevant emergency telephone number.